Thank you for attending this NABD East Coast BHPH Conference. We understand that not everyone can attend our national conference in Las Vegas each May, so we believe this New Orleans venue will benefit those operators and sponsors in the eastern part of the United States. If you also attended our National Conference in Las Vegas last May; great news. This conference includes new speakers, sessions and information not previously covered last May.

Our special thanks to the Louisiana Dealers Association and others from Alabama, Arkansas, the Carolinas, Georgia, Mississippi, Tennessee and other state associations who are co-sponsoring this event. Local and state associations and NIADA play important roles in providing operators with relevant information needed to stay “on top of their game.” NABD was created to complement, not replace, other automotive associations. We supplement your educational needs with specialized BHPH training. All of these resources are important. In the challenging automotive environment of today, education and networking have never been more valuable. Learn more and you will earn more!

            The Conference theme is “Making the Right Critical Decisions that Bring Success.” Okay, but what are they? On the pages which follow you will find a checklist for use during the conference and after. Whether you are new to the industry or a veteran, you should find it helpful. If we missed anything, please email me your comments to ken@kenshilson.com. We can all learn from each other.

            You made the first critical decision by attending this conference and becoming familiar with the changing world of BHPH! Please maximize your participation by asking questions and by networking with other attendees, speakers, and experts during the next three days.

            Our exhibit hall is again “sold out” and includes all the latest products and services. Without these sponsors, this show would not have been possible. Please visit all their booths and enjoy Sunday and Monday night football in the exhibit hall starting at 7:30pm both nights. That still leaves you plenty of time to visit Bourbon Street!

            On January 11-12, 2014 NABD will host its fourth Boot Camp in North Carolina. All previous sessions sold out within a few days and drew rave reviews. Visit the NABD booth in the exhibit hall or stop at registration to learn more or to register. On May 18-22, 2014 NABD will host a Dealer Academy and our 16^th National Conference at the Wynn in Las Vegas. That’s right; BHPH and NABD are back at the Wynn!! Visit www.bhphinfo.com for more information about these upcoming events.

On behalf of NABD, thank you for attending. We hope you will use what you learn here for a more prosperous 2014. Enjoy the New Orleans cuisine and return home safely.

Sincerely,

Kenneth B. Shilson, CPA

NABD Founder and President

Copies of all the PowerPoint presentations during the conference will be available for downloading at www.bhphinfo.com during and after the show. In addition you may access them via the Guidebook conference app.

Please wear your name badges at all conference functions, and put your cell phones on ‘vibrate’ or turn them off.